Call 1-(518)622-2600 M-F 8:30am – 5pm EST, for tech support. If these times are no good, email us your availability so we can call you at a more convenient time.
Email us at firstname.lastname@example.org during business hours. Include your machines Model Number, Serial Number and details of the issue in your email. If you can provide a video that is also helpful.
For on-site service, download our On-Site Service Request form. Form must be filled out in full and emailed to email@example.com or faxed back to us at 1-(518)622-2695.
If you wish to send your machine in for service, download our Repair Authorization form. Form must be filled out in full and emailed to firstname.lastname@example.org or faxed back to us at 1-(518)622-2695.
If support is needed during weekends or Holidays email us at email@example.com.
*Please note there may be a fee for our tech support service, depending on the warranty and or if there is a service plan in place.
Shooter-IIB and Shooter-IID Manual
Max-Bantam And Count-Wise 1 / M Manual
Shooter-II (OLD Models) Manual
Electronic Coupling pick-Up wiring info aka. EC Pick up, for Shooter press tabber
Dry contact pick up for Shooter press tabber
Image of laser pick up for Shooter Press tabber
Shooter ECU wiring information
Shooter tabbing head dims
Max and Count-Wise head cable wiring
Max and Count-Wise How to load insert tape diagram
Max and Count-Wise Counting head center plate left side
Max and Count-Wise Counting head center plate right side
Max and Count-Wise LOGIC Board LED’s
Count-Wise / Max-Bantam Manual
How to set up a Count-Wise-M
How to set up a Max-Bantam
Counting Range Chart
Reset Count-Wise or Max back to factory settings
Low Voltage Interlock wiring
Main wire harness wiring point to point
Tape chute adjustment
Max and Count-Wise ECU Adjustments