To
contact U.S. Paper
Counters service department via phone please call 1-(518)622-2600. Our
Service department can be reached M-F 8:30am - 5pm EST , USA
(Not Including Holidays)
- OR -
If
you would like to email our service department please click the link
below, a service tech will answer your question, M-F 8:30am - 5pm M-F
EST, USA
(Not
Including Holidays)
Click Here
To Email U.S. Paper Counters Service department
If the above link is not working please
email your question to uspc2@wecount.com
When calling
or emailing please have/ include your complete company and contact
information and the model and serial number of the machine you are
calling / emailing about. Without this information we may require
you to call us back when you have the information handy.
PLEASE NOTE: PHONE SUPPORT FOR
ALL U.S. PAPER COUNTERS EQUIPMENT IS FOR CUSTOMERS ONLY. IF YOU
PURCHASED YOU EQUIPMENT THROUGH A DEALER / AGENT WE RECOMMEND YOU
CONTACT THEM FIRST. IF YOU PURCHASE YOUR EQUIPMENT FROM OTHER THEN AN
AUTHROIZED U.S. PAPER COUNTERS DEALER / AGENT OR DIRECTLY FROM THE
FACTORY THERE MAY BE A FEE FOR PHONE SUPPORT.
PLEASE NOTE
THERE IS A $10 USD MINIMUM ORDER CHARGE. AND A MINIMUM $7.50 USD
PACKAGING AND HANDLING FEE.
Support / Repair Videos
